Privacy Policy

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1. Introduction

Atrium Media LLC ("Atrium Media," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at atriummedia.com, use our services, or interact with us in any way.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.

2. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Name and/or artist/band name
• Email address
• Information submitted through contact forms, applications, or surveys (such as your social media struggles or project details)
• Any other information you choose to provide in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 7)

Information from Third Parties

We may receive information about you from third-party platforms you use, such as Meta (Facebook/Instagram), Spotify, or other social media and advertising platforms, in connection with campaigns we manage on your behalf.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and process your applications
• To provide, operate, and improve our marketing services
• To send you marketing communications you have consented to receive, including growth strategies, industry insights, and service updates
• To manage advertising campaigns on your behalf
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our business (e.g., email platforms, hosting providers, analytics tools, advertising platforms). These providers are contractually obligated to protect your data and may only use it for the purposes we specify.
• Advertising platforms: When managing campaigns on your behalf, we may share relevant information with platforms such as Meta, Google, Spotify, and TikTok as necessary to run and optimize your campaigns.
• Legal requirements: If required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

• Marketing leads: Retained for up to 24 months from last interaction, unless you request deletion sooner.
• Client data: Retained for the duration of the client relationship and up to 36 months afterward for legal and accounting purposes.
• Website analytics: Retained for up to 26 months.

6. Your Rights and Choices

All Users

• Unsubscribe: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Access and correction: You may request access to or correction of your personal information by contacting us.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

European Economic Area (EEA) Residents — GDPR

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access, rectify, or erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

Our legal basis for processing your data is your consent (provided when you submit a form or opt in to communications) and our legitimate interest in operating and improving our business.

California Residents — CCPA/CPRA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information (we do not sell your data)
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information in Section 11.

Other U.S. State Privacy Laws

Residents of states with applicable privacy laws (including Virginia, Colorado, Connecticut, Utah, Indiana, Kentucky, Rhode Island, and others) may have similar rights. Please contact us to exercise your rights under your state's privacy law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising cookies: Used to deliver relevant ads and measure campaign performance (e.g., Meta Pixel).

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Email Marketing (CAN-SPAM Compliance)

We comply with the CAN-SPAM Act and applicable anti-spam laws. When you provide your email address and consent to receive marketing communications from us:

• We will clearly identify ourselves as the sender
• We will not use deceptive subject lines
• We will include our physical mailing address in every email
• We will honor unsubscribe requests within 10 business days
• We will not share your email address with third parties for their own marketing purposes

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is being handled, please contact us:

Atrium Media LLC
Email: info@atriummedia.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.